Smart Retail Trends 2027: AI, Robotics, Tech Reshaping Shopping
analyticsinsight.net Sep 18, 2026

Smart Retail Trends 2027: AI, Robotics, Tech Reshaping Shopping

AI-summarised brief · reviewed before publication

AI agents are poised to become a new retail channel, able to search, compare prices and assemble shopping baskets, completing purchases. Deloitte warns retailers product data and tech systems for shift. 67% of retail executives expect AI‑driven personalization to be operational, using behavior data to tailor recommendations and promotions. Computer vision and RFID will augment smart stores, enabling real‑time shelf monitoring, automated checkout and loss prevention while reducing manual labor. Smart carts equipped with sensors, displays and payment options aim to eliminate checkout lines. The expanding network of cameras, sensors and connected devices drives demand for edge computing, which processes data locally to cut latency and support decisions. Research from Deloitte, Gartner, McKinsey, NRF, KPMG and Intel underpins these forecasts.

💡 Why It Matters

  • · AI agents will act as autonomous shoppers, forcing retailers to restructure product data and backend systems to stay reachable in the purchasing process.