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WhatsApp may soon move business messages to separate ‘Offers & Updates’ folder
WhatsApp is piloting a feature that automatically relocates messages from large businesses—such as banks and airlines—into a new “Offers & Updates” folder after a preset interval, ranging up to 24 hours. The move aims to prevent promotional and transactional chats from cluttering users’ primary inboxes, thereby improving the visibility of personal conversations. Users will be able to disable the feature in settings, but cannot customize the time delay; they must accept Meta’s preset durations or turn the [...]