Modi@25: Technology as an instrument of seva
sundayguardianlive.com Sep 20, 2026

Modi@25: Technology as an instrument of seva

AI-summarised brief · reviewed before publication

Twenty‑five years after Narendra Modi became Gujarat’s chief minister, the state’s digital landscape has shifted from limited internet access and nascent mobile telephony to widespread online services. Early in his political career, Modi championed technology as a means to accelerate information flow, coordination and citizen outreach, launching initiatives such as video‑linked district meetings, the SWAGAT grievance portal and extensive digitisation of government processes. By 2014, his campaign leveraged social media and direct digital communication to bypass traditional gatekeepers and engage younger voters, reshaping Indian electoral discourse. After assuming the premiership, Modi institutionalised this vision through the Digital India programme, integrating Aadhaar, Jan Dhan accounts, mobile connectivity, UPI, DigiLocker and CoWIN to enable large‑scale direct benefit transfers and public‑service platforms, positioning technology as a core instrument of governance.

💡 Why It Matters

  • · The rollout proves that coordinated digital infrastructure can turn a nation of hundreds of millions into a unified, service‑oriented ecosystem, redefining how governments deliver benefits at scale.