Inside data center monitoring hubs
taipeitimes.com Sep 21, 2026

Inside data center monitoring hubs

AI-summarised brief · reviewed before publication

Digital Realty Trust’s Singapore operations center monitors more than 300 data‑center sites across six continents, overseeing thousands of weekly alerts to pre‑empt failures that could disrupt online banking, messaging and AI services. Staff work 12‑hour shifts, handing off to Europe, and must acknowledge alerts within minutes, coordinating with on‑site teams and a global expert network. The hub, one of three in Singapore, uses renewable energy, solar panels and closed‑loop cooling that recycles water, countering public concerns about carbon and water use. While AI aids detection, engineers like Daniel Naing stress human judgment to verify genuine outages. The centre’s vigilance is framed as critical infrastructure, likened to national security by managing director Serene Nah, ensuring uninterrupted digital experiences worldwide for users.

💡 Why It Matters

  • · A single data‑center failure can cripple financial transactions and AI functions, so real‑time, human‑augmented monitoring protects the digital backbone that modern economies rely on.