iPhone 18 Pro Face ID bug causing system to crash and reboot for some users
9to5mac.com Sep 21, 2026

iPhone 18 Pro Face ID bug causing system to crash and reboot for some users

AI-summarised brief · reviewed before publication

Apple’s iPhone 18 Pro and Pro Max feature a new, smaller Face ID sensor hidden beneath the display. A software glitch in iOS 27 causes some devices to freeze and reboot after a failed Face ID attempt, particularly when unlocking protected apps such as Passwords or private Safari tabs. 9to5Mac replicated the issue on a European model, and users report the problem does not trigger from the lock screen. Apple has not yet confirmed a fix, but a software update is expected.

💡 Why It Matters

  • · The bug threatens user security by disrupting biometric authentication, a cornerstone of Apple’s privacy strategy.
  • · It also signals potential reliability gaps in the company’s latest hardware-software integration.