Ford launches a ‘privacy promise’ and explains how and why it uses customer data
AI-summarised brief · reviewed before publication
Ford unveiled a “privacy promise” on Monday, pledging to safeguard vehicle data and give owners control over sharing. The automaker launched a dedicated website that details what data is collected, how it is used, and how customers can opt in or out, especially as it prepares to roll out a new generation of highly connected cars built on its upcoming universal electric‑vehicle platform. Chief privacy officer Kristin Jones emphasized the need for transparency and education, noting that only 14 % of U.S. drivers understand their cars’ data collection. The initiative also clarifies that Ford will not sell driving‑behavior data to brokers and that opting out may disable features such as real‑time navigation and roadside assistance, while preserving vehicle performance and safety.
💡 Why It Matters
- · By publicly committing to data stewardship, Ford aims to differentiate itself in a market where privacy lapses have already cost rivals regulatory penalties and eroded trust.