Microsoft 365 outage: you may get money off your bill if you use it for work, but you’ll have to ask Microsoft for it, as a server failure takes down Outlook, Teams and Exchange

windowslatest.com Nov 13, 2026

Microsoft 365 outage: you may get money off your bill if you use it for work, but you’ll have to ask Microsoft for it, as a server failure takes down Outlook, Teams and Exchange

Curated by Shubham · TechCapsules · Nov 13, 2026

AI-summarised brief · reviewed before publication

On November 12, Microsoft confirmed a major outage that knocked out most Microsoft 365 services, including Outlook, Teams, OneDrive, Copilot, Exchange Online, SharePoint Online and Defender XDR. The disruption began around 1:25 PM ET, with Microsoft attributing it to an unexpected loss of servers that overloaded the remaining infrastructure. The company paused deployments, freed memory, rerouted traffic and rebooted servers in an effort to restore service, but outages persisted for several hours. Customers with enterprise licenses may be eligible for service‑level‑agreement (SLA) credits, which are calculated based on the specific services affected, the duration of downtime and the number of user‑minutes impacted. Credits range from 25 % to 100 % of the affected service fees, depending on whether uptime falls below 99.9 %, 99 % or 95 %.

💡 Why It Matters

· Enterprises can recoup a portion of their subscription costs by claiming SLA credits, turning a costly downtime into a partial financial remedy.

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Microsoft’s Outlook email hit by new outage

Microsoft confirmed an outage affecting its Outlook email service, blocking access for both business and consumer accounts worldwide. The disruption, first reported in the United States and the Americas, quickly spread to all regions and also impacted Teams, SharePoint, Copilot, Defender XDR, OneDrive, and Office for the web. Microsoft’s admin center was unavailable, leaving administrators without status updates. In a post on X, the company said an “elevated load” on infrastructure forced it to redistribute traffic across its global network. A later update blamed “a large number of servers being unexpectedly unavailable,” though no cause was disclosed. The incident follows a September Microsoft 365 outage linked to a core authentication configuration problem, and investigations remain ongoing for users worldwide today.

💡 The failure reveals how a single cloud‑infrastructure glitch can cripple an entire suite of essential business tools, forcing organizations to confront continuity risks.

windowscentral.com · Nov 13

Xbox Insiders can finally move the ‘Guide’ to either side of their…

Xbox is rolling out a new update to Insiders in the Alpha Skip‑Ahead ring, delivering three UI tweaks. First, disc‑to‑digital licensed titles will appear in a separate “digital license” category within users’ full libraries, giving clearer ownership tracking. Second, the Xbox Guide can now be positioned on either the left or right side of the screen, letting players customize navigation layout. Third, dynamic background users can now save favorite images and enable automatic shuffling, though limits on the number of backgrounds remain unspecified. The changes will be deployed gradually and arrive alongside other feature additions announced by CEO Asha Sharma as the console approaches its 25th anniversary on November 15, 2026. Early feedback suggests the tweaks are welcomed by the community.

💡 Customizing the Guide’s placement removes a long‑standing ergonomic constraint, letting players streamline their on‑screen workflow. Enhanced library categorization also reduces confusion for owners converting physical discs to digital licenses.

androidcentral.com · Nov 13

Outlook goes down as Microsoft 365 users report widespread issues

On November 12, Microsoft Outlook experienced a widespread outage that left over 125,000 users in the Americas and beyond unable to access Exchange Online mailboxes. The disruption affected desktop, web, and mobile clients, with users reporting infinite loading screens and complete account lockouts. Microsoft’s 365 Status account attributed the failure to Exchange Online, noting authentication and connection method issues. Engineers are working to resolve the server‑side bug, but no definitive fix timeline has been announced.

💡 The outage exposed a critical vulnerability in Microsoft’s core email infrastructure, underscoring the fragility of cloud‑based productivity services that millions rely on daily.

windowscentral.com · Nov 12

Microsoft 365, Outlook, Teams, OneDrive, Copilot, and Azure hit by widespread outage

The piece profiles Sean Endicott, a seasoned Windows Central journalist who has covered Microsoft’s software, hardware, and AI developments since 2017. Endicott, a first‑class Broadcast Journalism graduate, has authored over a thousand articles, including daily news, feature pieces, and the weekly Windows Wrap column that curates the week’s key stories. His reporting spans Windows updates, Surface launches, Microsoft 365 changes, and the company’s AI initiatives. Outside tech, he coaches youth American football in Nottingham, earning the BAFCA Youth Coach of the Year award in 2024.

💡 Endicott’s deep, consistent coverage provides readers with reliable, context‑rich insights into Microsoft’s evolving ecosystem, helping businesses and consumers navigate rapid tech shifts.

ign.com · Nov 12

Fable Drops Four Minutes of New Gameplay

Xbox released a four‑minute gameplay clip of the long‑awaited Fable, showcasing swordplay, ranged attacks, and magic‑based moves. The footage, shared by CEO Asha Sharma, was shot on PC with ultra graphics and ends with the protagonist discovering a sinister tomb. Fable, developed by Playground Games, is delayed to February 23 to avoid clashing with other releases and to give it a stronger launch window. The title will launch on Xbox Series X|S, PS5, and PC.

💡 The clip signals Microsoft’s push to diversify its AAA portfolio beyond shooters, positioning Fable as a potential flagship RPG that could reshape the console’s competitive edge.

gamesradar.com · Nov 12

21 more Xbox games come to PC, including TimeSplitters 2 and The…

To mark Xbox’s 25th anniversary, Microsoft added 21 more original‑Xbox titles to its PC backwards‑compatibility lineup, bringing the total to 25 games. The new batch is dominated by LucasArts releases, including several Star Wars entries, as well as obscure titles such as Secret Weapons Over Normandy and Thrillville. Familiar franchises like Battlefront 2, Jedi Outcast and Knights of the Old Republic also appear, despite already having native PC versions. The list features a poorly received Xbox port of The Elder Scrolls III: Morrowind, which remains inferior to its mod‑friendly PC counterpart. The most noteworthy additions are TimeSplitters 2 and TimeSplitters: Future Perfect, the only games in the set that have never been officially released for PC. Fans now have a legal path to replay these cult classics.

💡 Bringing TimeSplitters to PC finally satisfies demand for a long‑awaited franchise revival, giving players direct access without emulation compromises.