Amid the ‘SaaSpocalypse,’ CIOs and CTOs take a harder line with their vendors
AI-summarised brief · reviewed before publication
CIOs and CTOs are taking a harder line with software vendors due to the rapid pace of change in generative AI. They're focusing on platform design and pushing for outcome-based pricing models, moving away from per-seat fees. This shift is driven by the emergence of AI startups and agentic AI, which could replicate SaaS products and eliminate the need for traditional tools, putting pressure on major SaaS providers.