RingCentral adds Shopify, Calendly, and WhatsApp to AI Receptionist

artificialintelligence-news.com May 9, 2026

RingCentral adds Shopify, Calendly, and WhatsApp to AI Receptionist

Curated by Shubham · TechCapsules · May 9, 2026

AI-summarised brief · reviewed before publication

RingCentral has expanded its AI Receptionist product with links to Shopify, Calendly, and WhatsApp, enabling it to handle order enquiries, arrange appointments, and respond to messages. The product can now answer texts and step in when phone lines are busy. Over 11,800 businesses use AI Receptionist, mainly smaller and mid-sized organisations, with notable deployments in healthcare and finance. The update aims to push the product beyond basic call answering.

💡 Why It Matters

· By integrating AI Receptionist with popular platforms like Shopify and WhatsApp, RingCentral is bridging the gap between automated customer service and human interaction.
· Automatic language detection and intelligent call queues further enhance the product's capabilities.

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