Retailers Get New AI Tools To Connect Online And Physical Shopping

channelnews.com.au May 27, 2026

Retailers Get New AI Tools To Connect Online And Physical Shopping

Curated by Shubham · TechCapsules · May 27, 2026

AI-summarised brief · reviewed before publication

Retailers are investing in AI-powered shopping tools to connect online and physical customer experiences. Israeli fintech company Nayax has launched a new AI-driven product discovery and personalisation platform to unify customer data and shopping behaviour across channels. The platform combines shopper data to deliver real-time recommendations and personalised experiences, addressing retail's technology headaches of fragmented customer data.

💡 Why It Matters

· Nayax's platform gives retailers a complete view of their customers, allowing them to boost conversion rates and customer lifetime value.
· This fills a significant gap in the market where shoppers' expectations are not being met by siloed systems.

AI Capsules

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