Microsoft lists 15 new reasons to switch to the New Outlook but many users say it still isn’t ready
AI-summarised brief · reviewed before publication
Microsoft has added 15 new features to the New Outlook client, aiming to transition users from the built-in Windows Mail & Calendar apps. The features include pinning emails, modern themes, and meeting recaps. Despite this, many users feel the client is not yet ready, citing sluggish performance and lack of feature parity with the Classic Outlook. Microsoft will continue supporting the Windows Mail & Calendar apps through 2029, giving organizations time to transition. The company is pushing hard for the transition, but users are hesitant due to the new client's limitations. Microsoft's efforts to improve the New Outlook client are ongoing.