‘Pace of change across tech, health and business has been astonishing’
AI-summarised brief · reviewed before publication
Raymond Martin, a health technology director at PwC, oversees technology-driven transformation for healthcare clients in Ireland. He helps clients improve patient care, expand services, and increase efficiency. Martin's work involves overseeing client delivery, shaping new services, and evolving the PwC team. The healthcare landscape has changed significantly over 20 years, with a shift from back-office systems to cloud infrastructure and SaaS platforms. The pace of change has accelerated, with Covid compressing delivery times from years to months. Martin's team has successfully mobilized contact centers and deployed CRM systems within short timeframes.
💡 Why It Matters
- · The rapid pace of technological change is redefining healthcare delivery, enabling faster and more efficient patient care.
- · Democratization of technology is also empowering healthcare clients to take a more active role in shaping their own solutions.