windowscentral.com
Aug 18, 2026
Crucial dodges SSD warranty claim, says “our inventory is depleted” — Consumers are being ignored as record profits roll in for memory and storage makers
AI-summarised brief · reviewed before publication
Crucial, a Micron brand, denied a replacement for a failed X10 Pro 4TB external SSD, citing closed consumer operations and depleted inventory, and offered only a refund of the original €230 purchase price. The company also refuses to replace faulty RAM, offering only a fraction of market value. Micron plans to exit consumer markets by December 2025, focusing on AI data‑center customers, while competitors like SK Hynix similarly underpay warranty claims.
💡 Why It Matters
- · The shift signals a broader retreat from consumer support in the memory industry, leaving buyers with limited recourse amid soaring AI‑driven prices.
- · This trend erodes trust and could pressure regulators to scrutinize warranty practices.
