Microsoft Surface and other Windows on Arm PCs can’t use Outlook or Teams right now
windowscentral.com Aug 20, 2026

Microsoft Surface and other Windows on Arm PCs can’t use Outlook or Teams right now

AI-summarised brief · reviewed before publication

Microsoft is currently experiencing a widespread outage affecting Outlook and Teams applications on Windows on Arm devices, including Surface laptops. Users report that these essential productivity tools are failing to launch or function correctly, disrupting workflows for professionals relying on the ARM-based architecture. The issue specifically impacts the native versions of these apps, while desktop alternatives may remain operational. Microsoft has acknowledged the problem and is actively investigating the root cause. This incident highlights potential stability concerns within the Windows on Arm ecosystem, which the company has been aggressively promoting as a viable alternative to traditional x86 computing. Affected users are advised to use web-based versions of Outlook and Teams as temporary workarounds until a patch is deployed. The outage underscores the ongoing challenges in optimizing enterprise software for ARM processors, despite Microsoft’s significant investments in improving compatibility and performance for its newer hardware lineup.

💡 Why It Matters

  • · Enterprise adoption of Windows on Arm hinges on seamless reliability for critical communication tools.
  • · A simultaneous failure of Outlook and Teams exposes a fragile dependency that undermines confidence in the platform’s readiness for widespread corporate deployment.