Almost no one uses AI agents to book their Uber, company says
AI-summarised brief · reviewed before publication
Uber reported that only four rides were booked via personal AI agents during its busiest Halloween week, despite handling 320 million trips and orders across its platform. The company noted 500 Uber Eats orders were placed by AI agents, a minuscule share of total activity. CEO Dara Khosrowshahi said the low numbers reflect early, limited traction, though he remains optimistic about AI agents expanding demand. The data underscores the slow adoption of AI‑driven booking amid a surge of new AI assistant startups.
💡 Why It Matters
- · The stark contrast between AI‑initiated orders and overall volume highlights that current user habits favor quick, direct app interactions over emerging AI services, challenging companies to prove tangible time savings and value.