Attackers Use Microsoft Teams IT Support Scams to Deploy Malware and Ransomware
AI-summarised brief · reviewed before publication
Cybersecurity researchers report a widespread social‑engineering campaign that exploits Microsoft Teams’ external chat feature to impersonate IT support and deliver malware. Attackers create throwaway Microsoft 365 tenants, often using the .onmicrosoft.com domain or paid .top TLDs, and display names that mimic legitimate help desks. Victims receive mass email “newsletter” spam, then a Teams message offering urgent assistance, leading to remote‑access tools such as Quick Assist or TeamViewer. The remote session installs backdoors, harvests Active Directory data, and deploys Chaos ransomware.
💡 Why It Matters
- · The attacks reveal how attackers turn a trusted collaboration platform into a low‑effort initial‑access vector, bypassing traditional security controls and forcing organizations to scrutinize external Teams connections.