sundayguardianlive.com
Modi@25: Technology as an instrument of seva
Twenty‑five years after Narendra Modi became Gujarat’s chief minister, the state’s digital landscape has shifted from limited internet access and nascent mobile telephony to widespread online services. Early in his political career, Modi championed technology as a means to accelerate information flow, coordination and citizen outreach, launching initiatives such as video‑linked district meetings, the SWAGAT grievance portal and extensive digitisation of government processes. By 2014, his campaign leveraged social media and direct digital communication to bypass traditional gatekeepers [...]