Counter AI chatbot abuse by mandating user feedback channels, transparency: Experts

straitstimes.com Mar 27, 2026

Counter AI chatbot abuse by mandating user feedback channels, transparency: Experts

Curated by Shubham · TechCapsules · Mar 27, 2026

AI-summarised brief · reviewed before publication

Experts urge authorities to require AI chatbot operators to create user feedback channels and annual reports on handling sensitive topics, following reports of chatbot-generated harmful content, including explicit imagery and suicidal affirmations. This would help companies monitor risks and respond quickly to issues. Safeguards such as banning prolonged conversations are also being considered to prevent AI chatbot abuse, which has been linked to cases of suicide and online harms.

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