Microsoft design boss on why Windows 11 can’t please all 1 billion users: “Everyone has different preferences”
windowslatest.com Oct 11, 2026

Microsoft design boss on why Windows 11 can’t please all 1 billion users: “Everyone has different preferences”

AI-summarised brief · reviewed before publication

Microsoft’s Windows design chief, Diego Baca, acknowledged that a “UI rejuvenation” for Windows 11 cannot satisfy all of its roughly one‑billion users, citing divergent preferences as a core challenge. The update will modernize legacy components, expand WinUI‑based features, and increase customization, including the ability to choose which Start‑menu sections appear. A recent rollout of an enhanced Windows Search lets users toggle settings—such as dark mode—directly from the search bar, exemplifying the push toward streamlined actions. The change sparked a debate when a user suggested eliminating the Start menu, prompting Baca to stress that the OS must retain varied workflows. Microsoft also plans to ship fully native apps on Windows 11 as part of its broader effort to revitalize the platform after mixed reactions to past “revival” promises.

💡 Why It Matters

  • · By foregrounding granular personalization, Microsoft aims to rebuild confidence in Windows 11 and counteract the platform’s tarnished reputation, which has been hampering its broader AI strategy.