NCC Insists Telcos Must Compensate Subscribers for Poor Quality of Service
AI-summarised brief · reviewed before publication
The Nigerian Communications Commission (NCC) has insisted that telecommunications operators must compensate subscribers for poor quality of service. Following a facility tour, NCC officials and stakeholders reassured that operators are investing in infrastructure to improve services. They urged Nigerians to be patient, citing a significant reduction in drop calls due to infrastructure attacks and vandalism, and the introduction of an accountability framework to prevent such incidents.