Our opportunity is to reinvent systems of record for an agentic world, not just build new experiences on top of them, while giving every business an entirely new way to orchestrate work and build what is missing. I believe all this can reset business SaaS. [Read more]
AI-summarised brief · reviewed before publication
Satya Nadella, Microsoft’s CEO, announced the company’s strategy to transform traditional systems of record into an agent‑centric “OS for work.” He outlined Copilot as a new operating system that integrates a governed infinite SaaS factory, enabling businesses to orchestrate work and build missing capabilities directly within their core data stores. The initiative aims to shift focus from building new experiences on top of legacy systems to redefining those systems themselves, potentially reshaping the business SaaS landscape.
💡 Why It Matters
- · By embedding agents directly into the record‑keeping layer, Microsoft seeks to eliminate the gap between customer interactions and data integrity, offering a unified, auditable workflow that could streamline operations across industries.