Some Galaxy S26 phones are basically paperweights while Samsung fixes a setup bug
9to5google.com Oct 22, 2026

Some Galaxy S26 phones are basically paperweights while Samsung fixes a setup bug

AI-summarised brief · reviewed before publication

A software bug is rendering some Samsung Galaxy S26 Ultra smartphones unusable by halting the initial setup. Users report the device displays “the webpage is unavailable” when trying to access Samsung’s account page, preventing completion of the onboarding flow. The problem appears only after the UI 9.0 update and is triggered by an unstable system WebView on certain networks. Samsung confirmed the issue on its community forums and said the defect occurs during setup, so it typically surfaces after a factory reset. Switching from Wi‑Fi to mobile data has been suggested as a temporary workaround, though results are inconsistent. The bug has not been linked to hardware faults and affects a limited batch of S26 Ultra units in early 2024 shipments.

💡 Why It Matters

  • · The glitch forces owners into service queues, testing Samsung’s ability to quickly patch critical post‑launch software failures.