HPE's networking boss says AI will handle all trouble tickets without humans in two years

theregister.com Oct 11, 2026

HPE’s networking boss says AI will handle all trouble tickets without humans in two years

Curated by Shubham · TechCapsules · Oct 11, 2026

AI-summarised brief · reviewed before publication

Hewlett Packard Enterprise’s networking division head Rami Rahim told The Register in Australia that the company’s AI‑driven “self‑driving networks” will automate virtually all trouble‑ticket remediation within two to three years. Rahim said current AIOps tools already resolve 70‑80 % of incidents without human input and that future systems will autonomously order replacement hardware, receive shipments and install parts, leaving only an intern to perform the physical swap. He acknowledged hardware replacement as the sole likely exception, but predicted even that step would require no specialist involvement. The vision extends HPE’s AI‑powered automation across its hybrid‑cloud portfolio, aiming to eliminate the need for network administrators to handle routine tickets. He likened the rollout to the adoption of self‑driving taxis, expecting similar trust.

💡 Why It Matters

· By removing human intervention from routine network fixes, HPE aims to slash operational downtime and reshape the skill set required for enterprise IT teams.

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