Kochi airport launches robot for enhanced passenger assistance and cultural promotion
thehindu.com Sep 13, 2026

Kochi airport launches robot for enhanced passenger assistance and cultural promotion

AI-summarised brief · reviewed before publication

Kochi International Airport (CIAL) inaugurated a passenger‑assistance robot on September 12, 2026, in the domestic security area’s Kalangan art museum. Developed by Pune‑based Kinetics Robotics, the machine greets travelers, offers directions, real‑time flight data and gate information, and answers queries about airport services. It also showcases Kerala’s cultural heritage, describing Kathakali, Ottanthullal and the museum’s sculptures. CIAL managing director S. Suhas led the launch, with executives Santhosh Poovattil, Manoj P. Joseph and Kinetics representative Jignesh Nair present. The pilot will be expanded to check‑in halls, and the airport is studying delivery robots for food and goods inside terminals. The initiative aims to boost passenger convenience and promote regional arts. Travelers can also request multilingual support, enhancing accessibility for international visitors.

💡 Why It Matters

  • · By embedding AI‑driven guidance and cultural storytelling, the airport turns a transit point into an interactive showcase, offering a model for Indian hubs to fuse service efficiency with regional branding.