Ticketmaster Biometric Check Clears Face Data in 60 Days; Failed Checks Hold Data 3 Years
AI-summarised brief · reviewed before publication
Ticketmaster now requires users flagged for “atypical activity” to submit a selfie and, in some cases, a photograph of a government‑issued ID, sending the data to third‑party vendor Persona Identities. Persona, whose federal dashboard code was exposed, uses liveness detection and facial‑matching to verify identity. Successful checks keep biometric data for up to 60 days; failed checks may retain the information for as long as three years for fraud prevention. The policy, confirmed by NBC 5 Chicago, expands Ticketmaster’s data collection beyond credit cards and emails to include facial geometry, ID numbers and device fingerprints. Ticketmaster, which controls roughly 86 % of ticket sales at U.S. venues, says users may request deletion, but it has not disclosed the criteria for flagging accounts.
💡 Why It Matters
- · Fans are compelled to surrender facial and ID data with no viable alternative, giving Ticketmaster and its vendor a prolonged repository of sensitive biometrics that could be targeted by future breaches.
