Ingram Micro Confirms Ransomware Attack as Cause of Ongoing Outage
Jul 7, 2025

Ingram Micro Confirms Ransomware Attack as Cause of Ongoing Outage

AI-summarised brief · reviewed before publication

Ingram Micro, a leading technology distributor and managed services provider, has confirmed that a ransomware attack is the cause of an ongoing outage affecting its systems. The attack, which began on Thursday, resulted in the company's website and network going down. As of Saturday, the company announced that it was working to restore its systems to enable the processing of orders again. In a statement issued to shareholders on Monday, before the opening of the US markets, Ingram Micro alerted investors to the breach. The company, based in California, is one of the world's largest technology distributors, providing tech and hardware to companies globally. Additionally, it offers managed services to its customers, acting as an outsourced IT department for smaller corporate clients. The ongoing outage is reportedly affecting software licensing, preventing Ingram Micro's customers from using or provisioning products that rely on the company's systems. According to Bleeping Computer, the hack was caused by the SafePay ransomware gang, although no major ransomware group has taken credit for the breach thus far. It is not uncommon for ransomware gangs to name hacked companies and publish portions of stolen data as a means of extorting victims into paying ransoms. Ingram Micro spokesperson Lisa Zwick did not provide further comment on the matter. The extent of the attack's impact on Ingram Micro's operations and customers remains to be seen, as the company continues to work on restoring its systems and processing orders again.